FREQUENTLY ASKED QUESTIONS
We make every effort to provide our customers with products that look the same as the images displayed on our website pages. However please keep in mind that photographs have a difficult time showing exact colors and that the actual color of a product may vary slightly from what is shown in one of our website images. We work hard to update our website descriptions and images as soon as we aware of noticeable variations in our products that customers may find unacceptable.
If you have changed your mind about your order, please email us ASAP to change the order and we will help sort something out. Please note that any order changes will need to be done within 2 hours of the initial purchase.
Visit our returns portal for an easy & simplified return.
If you have received a damaged item, please let us know immediately so we can resolve the issue as soon as possible!
Don’t worry! If you found you messed up your delivery address, please contact us as soon as possible. As long as you reach out to us immediately with the correct delivery information, we would be happy to change it for you. But please pay attention that, you need to email us with your full, correct address along with your order number!
If 2 hours have passed since you place your order, we might not be able to change the address for you but we will do our best to help you to deal with it!