Will I receive the same product that I see in the picture?

We make every effort to provide our customers with products that look the same as the images displayed on our website pages. However please keep in mind that photographs have a difficult time showing exact colors and that the actual color of a product may vary slightly from what is shown in one of our website images. We work hard to update our website descriptions and images as soon as we aware of noticeable variations in our products that customers may find unacceptable.

I have changed my mind about my item, what do I do?

If you have changed your mind about your order, please email us ASAP to change the order and we will help sort something out. Please note that any order changes will need to be done within 2 hours of the initial purchase.

How can I return an item?

Visit our returns portal for an easy & simplified return.

What do I do if I have received a damaged item?

If you have received a damaged item, please let us know immediately so we can resolve the issue as soon as possible!

I messed up my delivery address, what do I do?

Don’t worry! If you found you messed up your delivery address, please contact us as soon as possible. As long as you reach out to us immediately with the correct delivery information, we would be happy to change it for you. But please pay attention that, you need to email us with your full, correct address along with your order number!

If 2 hours have passed since you place your order, we might not be able to change the address for you but we will do our best to help you to deal with it!