Note: Please consider twice before you place the order. If you want to cancel an order please do within 24 business hours BEFORE it is sent out. After it’s shipped, we cannot accept the requirement of a refund, especially when lacking shipping resources. （Due to COVID-19,  shipping time may be affected.)

Where can we deliver the package to? 

We can ship to most countries in the world.

North America: United States, Canada, Mexico, Costa Rica, Guatemala, Haiti, Honduras, Panama

Europe: United Kingdom, Germany, Netherlands, France, Italy, Spain, Belgium, Switzerland, Turkey, Sweden, Portugal, Austria, Ireland, Norway, Ukraine, Bulgaria, Slovakia, Denmark, Lithuania, Bosnia & Herzegovina, Russia, Moldova, Iceland, Latvia, Finland, Malta, Greece, Hungary, Slovenia, Montenegro, Romania, Albania, Estonia, Andorra, Poland, Belarus, Monaco, Czechia, North Macedonia, Croatia, Greenland, Luxembourg, Vatican City, San Marino, Åland Islands, Liechtenstein

Oceania: Australia, New Zealand, Nauru, Kiribati, Samoa, Cook Islands, Fiji

South America: Brazil, Colombia, Uruguay, Chile, Paraguay, Argentina, Bolivia, Venezuela, Suriname, Peru, Guyana, French Guiana

Asia: Singapore, Israel, Japan, Philippines, Malaysia, Brunei, South Korea, Taiwan, Thailand, India, Saudi Arabia, United Arab Emirates, China, Georgia, Yemen, Uzbekistan, Jordan, Armenia, Pakistan, Lebanon, Qatar, Indonesia, Kuwait, Macao SAR, Tajikistan, Hong Kong SAR

Africa: Egypt, Algeria, Mayotte, Sudan, Somalia

 

How long does delivery take?

The Packages are generally dispatched within 2 days after receipt of payment. We have global warehouses including US Warehouse and European Warehouse. You will receive your packages in 3-8 business days.

If the packages are shipped with Standard shipping, it will take you 3-8 business days to get the products, but we provide free shipping over $99,  you need to pay a $5 shipping fee if your order didn’t reach $99.

Notice:

  • Express Shipping is only available within the US.
  • The Processing Time will be 1 – 2 business days after we receive your orders.
  • Estimated Arrival Time = Processing Time + Shipping Time
  • During peak seasons (like Mother’s Day & Christmas) shipping can take an additional 3-4 Business days.
  • Due to customs policy, glue, battery, wax, or pigment may not be included in the package.

Note:

1. Shipping times can be affected by variable customs clearance times or public holidays. If you have not received your package based on the above estimates, please kindly submit a ticket for help.
2. Shipping times will be affected during public holidays, manufacturers and couriers will limit their operations at these times. Unfortunately, this is outside of our control. Regular service resumes immediately after each holiday.
3. It can take a few days to follow order shipment before the Tracking number becomes active on the courier’s system. If the information has not appeared on the courier’s website, please try again later.

What does the shipping cost? 

The price depends on the weight of products, the origin, the destination, the shipping method and warehouses, and other considerations. Detailed pricing information is visible when placing an order.
We will choose the suitable warehouse to ship for you based on your destination, then select the shipping method, to obtain an accurate shipping cost.

About Customs Tax 

Taxes may apply to imported goods/services and is regulated by the country’s law. Atoygift.com is not responsible for any tax invoice charged on its products. Shipping rates are estimates and may depend on different policies and tax rates applied per country. Please contact the local customs for clarity and information.

 

Orders Tracking

Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier’s information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For the exact locations of your shipment, please access click Track Your Order to enter your logistics number for inquiry.

When your order is shipped, there may be a delay that prevents you from viewing the logistics information immediately. Please understand.

If your order is signed for and you don’t get it, please look around your door or yard, or ask your family and neighbors. If still not found, please contact us directly, and we will do our best to help you.